bKash Limited
2022—Present
Manage complex technical projects to strategic goals · Foster team collaboration and provide technical guidance · Drive innovation and implement process improvements.
- Research work
- Technical Strategy & Execution
- Driving Innovation & Efficiency
Contributed to innovation by developing and integrating R&D findings · Enhanced team performance through proactive collaboration and knowledge sharing.
- Research
- Rapid Prototyping
- Data Analytics
Contributed to team objectives by rapidly acquiring and utilizing new technologies to deliver on project assignments.
- Software R&D
Impact Projects
Cross-role contributions sustained throughout the tenure.
AVA · Active Virtual Assistant
Research → ProductionbKash AVA (Active Virtual Assistant), an AI-powered feature within the bKash app that provides instant answers to user queries. This includes help with common issues like resetting a PIN, checking transaction limits, understanding service charges, or viewing statements, without needing to call customer support. AVA is currently in a BETA phase and is available 24/7.
Merchant App
BackendActively contributed to the backend middleware for the bKash Merchant App, a platform facilitating money transfers, real-time notifications, and transaction search for 300,000+ merchants. Helped build and maintain a suite of 20+ microservices supporting the largest merchant base in Bangladesh, with ongoing feature expansion.
QR Engine
bKash QR · Bangla QRDeveloped and maintained the backend services for bKash's comprehensive QR ecosystem. Engineered high-performance bulk generation systems, enabling the creation of 50,000+ Merchant QRs and Bangla QRs per request, driving operational efficiency and expanding the reach of Bangladesh's largest QR-based payment network.
